Booking Policies

On Arrival

• Please arrive 15 minutes before your first scheduled treatment

• You are required to fill out the health history form at your first appointment and will be asked about your specific needs before the appointment begins. The information will be used by the practitioner to tailor your massage based on your specific needs (example: any pain you are experiencing)

  • If you don’t have any specific problem and only require a full body massage, that’s ok too!

Booking & Deposits

• All bookings require your full name, phone number, and email address

• A deposit may be required:

• $50 for 60 or 90-minute sessions

• $100 for 120-minute sessions

• Deposits can be paid via Interac E-Transfer

• Reservations without a deposit may be cancelled

• Once your deposit is received and confirmed, you will receive a reminder by text or email before your scheduled appointment

Late Arrival

If you arrive late, we reserve the right to curtail your appointment time. We reserve the right to charge at the full rate of your booking to respect our practitioner’s time and to respect our next clients’ appointments.

Cancellation/ No-Shows

We have a strict 24-hour cancellation policy. If you cancel or reschedule your appointment with less than 24 hours' notice, for any reason, ( illness, injury, emergency …) you will be charged 100% of your deposit.

Multiple cancellations with less than a 24 hours’ notice will result in a mandatory deposit for future appointments.

Other

Our services are by appointment only (no walk-in’s). To book an appointment or if you have any inquiries, please use our Book Appointment page, call us at (705) 896-5424 or use our Contact Us form. You can also check our FAQ page for commonly asked questions.

Gift certificates are available for purchase in-person. Gift certificates are non-refundable and valid for 1 years from the date purchased. Please advise us of the gift certificate upon booking and please present the gift certificate before your session.